This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://www.teppichhomes.co/policies/terms-conditions.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer Free Shipping on all orders.
HOW LONG DOES IT TAKE TO SHIP AN ORDER?
Since all the products listed for sale on our website are handmade, it takes some time for us to ship the order. The date range of shipping order may vary according to the category of the products you’ve ordered which is mentioned below:
- Hand Tufted Rugs: 10 - 12 Working Days
- Hand Knotted Rugs: 28 - 30 Working Days
- Hand-Woven Rugs: 15 - 20 Working Days
- Jute Rugs: 10 - 12 Working Days
WHEN WILL MY ORDER GET DELIVERED?
We at Teppich Homes offer worldwide shipping to every corner of the globe. The estimated date of delivery of your order varies depending on your address. In general, all the orders get delivered to their respective address within 8 - 10 Days of shipping.
DO YOU DELIVER INTERNATIONALLY?
We offer Worldwide Shipping.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
HAVE QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://www.teppichhomes.co/policies/refund-policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Online contact form: https://www.teppichhomes.co/pages/contact